Customer Portal Help

The Support website options enable you to access:

Support Incidents

• Raise a new Support Incident
• View existing Support Incidents

Search the Knowledge Base

Search articles to help you find possible solutions to your product questions by doing one of the following:

• Select the product from the drop down box and enter a search keyword and press the Show Articles button to view articles
• Press the Show Articles button to view articles for all products that you are authorized to access.

Web Site Account

These following options enable you manage your profile on this website:

• Change account password
• View your profile
• View other profiles
  (Site Administrators only). If you are a nominated Site Administrator you can view and update user profiles registered for your organisation.

Product Information

Access to online manuals and documentation for each of your registered products. You can view, search and print this documentation as required.